Customers Want More Than Just a Product — Here’s How to Keep Up | Entrepreneur

How to elevate your sales on a foundation of AI

BTS’s Rick Cheatham, Head of the U.S. Sales Practice, describes the advantages, risks, and challenges of implementing AI into sales teams.

The 3 moments that matter most in sales and how to better prepare for them

Rick Cheatham, CMO, shares ideas for sales teams to better deliver insights, build credibility, and perform time-constrained delivery.

How to navigate sales turbulence and land more customers

Here’s how to eliminate the turbulence of the buying process and be the best seller possible: one who gets the customer what they really need.

3 Steps to Effectively Move Beyond ‘Sales Coaching’

Sales coaching is a catchall term that, if not effectively managed, won’t actually help even good salespeople get better at selling. Organizations that want to improve their sales teams while still cultivating a dynamic company environment need to move beyond sales coaching to embrace a more diversified and hands-on training platform.

How to Get Your Staff to Successfully Execute Change – Chief Executive Magazine

Lou Schachter and Rick Cheatham of BTS’s sales practice discuss the importance of selling both current and new offerings (XY selling) during a time when a company is transitioning its sales strategy.

Serve Before You Sell: Uncommon Wisdom for Prospecting and Growing Accounts

By establishing that you are a listener, you change the game and become a welcome partner to that prospect or customer.

The Keys to Key Account Management: What Great Looks Like

We’ll look at key account management programs from the perspective of the customer, the sales leader, and the key account manager.

Learning from S’mores

Explore the 7 sales innovations driving results at FMCG companies, and learn the tools to think about how your customer buys.

Salesperson as Navigator

Customers want salespeople who can navigate for them on their buying and implementation journeys.