When things go wrong, efforts to hold people “accountable” in an organization rarely produce what leaders actually want. Instead, they see compliance without commitment and weakened performance over time. The core issue is: Accountability cannot be mandated; it must be chosen.

As basic analytical work becomes most cost efficient and handled internally or by AI, consulting firms must reinvent themselves around senior judgment, integration of complex systems, and making decisions that hold up under real constraints instead of relying on the old pyramid model.

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In this conversation, Blaine Bartlett and Elizabeth Freedman, Vice President Executives and Team Performance at BTS, explore the multifaceted nature of leadership and emphasize the importance of understanding the soul of a business, the role of values, and the necessity of creating meaning in the workplace.

Jordi Bastús, Senior Director de Assessment & Development en BTS España, analiza cómo el AI Act redefine el uso de tecnologías inteligentes en la evaluación del talento, reforzando la supervisión humana, la transparencia y el cumplimiento normativo.

España mantiene una brecha del 15% en productividad frente a la UE. El reto: modernizar empresas, absorber talento y usar la IA para crear más valor.

En un contexto marcado por la inteligencia artificial y el cambio constante, BTS incorpora un nuevo marco para fortalecer la capacidad de adaptación, aprendizaje y liderazgo de las organizaciones.