Nicola Jones

Senior Director

Nicolajoined BTS in 2024 to enhance and lead the Executive Coaching Centre ofExcellence in Europe. She is a trained and certified executive coach with over18 years of experience in coaching.

Shefirst spent a decade and a half in media and advertising, where she held seniorcustomer-facing and commercial roles at large, fast-growing firms includingGlobal, Clear Channel, Starcom and Virgin Media. From there, Nicola pivoted toconsulting where she delivered executive coaching for leaders, as well asleadership development and diversity and inclusion programmes.As a member of the leadership team of two boutique firms, she led client teamsfocused on implementing strategic talent solutions with many FTSE 100companies.

Industryexpertise: Nicola has coached leaders infinancial services, professional services, law, energy, life sciences,publishing, and consumer goods, and over her consulting career has partneredwith clients in most sectors and across the UK, Europe and Asia Pacific.

Herfocus is on helping organisationsto transform by helping their leaders to improve their performance, so they cangenerate greater impact and positive business outcomes.

Nicolaholds external accreditation with the International Coach Federation (ICF) toProfessional Certified Coach level (PCC).

Publications

Blog Posts
July 31, 2025
5
min read
Why executive transitions go wrong - and what to do about it
Many executive transitions fail, not because of the wrong hire, but due to lack of support. Discover why it happens and how organizations can fix it.

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Join us

Interested in joining the BTS team?

BTS is working to modernize business culture around the globe. We’re looking for creative, courageous, and empathetic individuals who want to help individuals and teams find a greater purpose in their work. We love what we do, and we think you would too.