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Welcome to BTS Southeast Asia

Transforming strategy into action — through people

At BTS, we believe people are the driving force behind every successful strategy. We help organizations turn ambitious visions into meaningful action and measurable results — by engaging, equipping, and inspiring their people.

BTS Southeast Asia, with offices in Singapore, Malaysia, Indonesia, and Thailand, brings over 60 years of combined experience partnering with leading organizations across both the private and public sectors — spanning industries such as banking, manufacturing, healthcare, and technology.

We work alongside our clients to align their people with their vision of success, shift mindsets, and build the confidence and capabilities to embrace change and deliver lasting impact.

When people grow, organizations transform. That’s why at BTS, we’re focused on the people side of strategy — turning vision into action — and action into results.

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Latest insights, news, and events

Blogposts
September 8, 2026
Succession planning check-in: Is your mid-year talent review actually working?
Is your succession planning actually working? Test your mid-year talent review against three questions: framework, conversations, and progress.
Blogposts
August 24, 2026
Selling changed. Did your kickoff?
Most sales kickoffs are roadmap readouts. Here is how to design one that changes what sellers do when they walk back into the field.
Blogposts
August 18, 2026
Everybody's planning an AI reset off-site. Four mistakes will sink most of them.
Planning an AI reset off-site? The agenda decides everything. Four common design mistakes, and how to build two days that change what your company is capable of.

What makes us different

Global and Local

With 38 offices worldwide, BTS combines global expertise with deep local understanding. Our Southeast Asia team — based in Singapore, Malaysia, Indonesia, and Thailand — works seamlessly across borders to help organizations translate global strategies into results that work locally. We leverage decades of experience partnering with leading companies around the world to bring the same level of excellence, insight, and impact to every client in our region.

Turning strategy into action

We partner with organizations across both the private and public sectors to turn strategic ambition into measurable execution. Through personalized learning and execution journeys, we help leaders and teams build the mindsets, habits, and capabilities needed to align around strategy, act decisively, and deliver results that last.

Turning culture into strength

Culture is the invisible force that drives performance. We help organizations shape and strengthen their culture to support business goals — aligning values, leadership behaviors, and everyday decisions so that transformation becomes embedded and sustainable.

Unrivaled simulations

For over 30 years, BTS has led the world in business simulations that mirror real roles, strategies, and decisions. These immersive experiences allow leaders and teams to practice before it matters, creating alignment, confidence, and ownership that accelerate transformation.

Empowering Your Organization with Strategy Execution, Leadership, Talent and Succession Solutions

In today’s fast-paced business environment, organizations face numerous challenges in executing strategies, ensuring continuity, preparing for future needs, and cultivating a culture of excellence. At BTS, we understand these challenges and have developed comprehensive solutions that bridge strategy with leadership and talent capabilities to deliver impactful results.

Services

Leadership Development

Great leaders create inclusive communities, empower individuals and teams with higher levels of motivation, and lift organizational results.

Today’s leaders must adapt to the rapidly changing world while maintaining the compassion and humility needed to relate to teams on a human level.

BTS has deep understanding and expertise in leadership coaching and development, leveraging diverse methods to equip leaders with the tools to succeed.

Services

Sales & Marketing Strategy

Integrating marketing and sales is transformational.

In today’s market, your sales, marketing, product, and service teams face accelerating buying cycles, fragmented markets, and demanding buyers.

BTS has spent years conducting extensive research and working with the world’s best sales and marketing organizations to gain a deep understanding of the critical moments in a buyer’s journey. Leveraging this understanding, we equip your customer-facing teams with the skills and mindsets needed to accelerate results, close sales quickly, and provide elevated service that will keep your clients coming back.

Services

Strategy Execution & Business Transformation

Going from strategy to execution can be a challenging process. To effectively execute
new business and culture strategies in today’s constantly changing business environment, leaders must inspire teams to shift their mindsets and behaviors as well as initiatives and ways of working.

We also know that change has changed. Traditional change management approaches can’t keep up with today’s business evolution.

BTS can help your team understand, adapt, and thrive in new competitive landscapes and cultures, providing you with the alignment and mindset necessary to execute your strategies at scale.

Services

Assessment

Real-world experiences drive real-world results. We believe context matters. Our assessments are about leading your business, not any business, and mirror the dynamics of your business and culture.

We build our assessments with real people in mind and create experiences optimized for engagement, scientific and practical, that create value at all levels of talent and through all stages of their career.

We strive to go beyond the traditional client-vendor relationship to be your total people partner.

Services

Innovation & Digital Transformation

The discipline of discovering and solving problems in new ways under conditions of uncertainty. All companies want to innovate, and some leaders and organizations already have an idea of what they want to be doing, but only a handful are doing it successfully.

We believe there are five key capabilities every organization needs to create a culture of innovation. BTS can partner with you to build the capability of your team in:

  1. Thinking from the future back
  2. Customer centricity
  3. Divergent thinking & applied creativity
  4. Disciplined experimentation (Agile)
  5. Applied digital acumen and literacy

Text block describing an international bank's transformation to a client-centric commercial model, highlighting 95% better client understanding, 91% faster closing, and 15% higher profits for participants.
Text describing improvements in a multinational fast food chain’s Australian leadership team: engagement score rose from 55 to 77 in 3 years, 77% retention of new managers in 12 months, and turnover decreased from 65% to 45% in 12 months.
Text box describing a multinational beverage company's culture change with results: 60% increased collaboration, 60% improved engagement, 47% less time wasted, and 93% more effective relationships.
Text describing a Customer First initiative involving over 2,500 bankers and 150 leaders, highlighting results such as consistent Customer First language, increased employee engagement, NPS increase, and market ranking.
Text describing an international mining company's leadership journey focusing on safety, productivity, employee engagement, effective feedback, and high accountability, with key outcomes: 74% drop in recordable incidents, 130% higher likelihood of stronger business results, and 39% more employee engagement.
Text describing a software company onboarding its leadership team to a cloud business via an executive development program with results: 97% clarity on values, 94% energy and purpose, 90% progress on business challenges.
Text describing a leadership initiative aimed at Business and Private Bank leaders to enhance customer focus, understanding of customer ecosystem, and improving employee engagement, NPS, and revenues.
Text summary of a global mining development program with 549 graduates, 5 summits, 110 webinars, and 2,496 coaching sessions showing increases in efficiency, change experiences, meeting and exceeding objectives, self-confidence shifts, and high coaching recommendations.
Text describing an international bank partnering to create a coaching solution, achieving 17.3% mindset gain, 11% confidence increase, and 9.04 simulation score.

Get to know BTS

Our Smart Learning Methodology

Bridge the gap between knowledge acquisition and effective application
Logo for 456 Smart Learning with stylized numbers and a figure holding a star inside the number 6.
4line Learning logo with colorful curved lines in blue, green, red, yellow, and orange beneath the text.
Provide Flexible Learning Approaches That Extend Beyond the Classroom

Weaving 4 distinct ways of learning that serves the 70-20-10 development model, creating community and momentum to deliver maximum learning impact.

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Engage Learners to Drive Their Learning Journey​

Process that engages learners to effectively acquire, retain, and apply new mindsets, skillsets, and toolsets in their life and work.

Learning Laos logo with a stylized figure reaching for stars inside the number 6, and a color bar with yellow, orange, green, dark green, red, and maroon below.
Remove Application Barriers and Sustain Learning for Impactful Real-Life Actions and Outcomes

6 targeted application boosters focusing on developing action (application) in real-world scenarios for impact.

Clients we partner with
Client stories

Leadership coaching as a culture enabler

To build a sustainable approach to recent success, and to reach their goal of becoming the best performing, most trusted, and respected consumer packaged goods company locally, the organisation identified the need to develop a leadership coaching culture. BTS Coach developed a coaching effectiveness program, as a new way of leading both people and business performance.

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Client Stories

Multipliers: Elevating the leadership mindset

A leading provider of software for property and casualty insurers recognised a need to become more agile and tap into its full capabilities. To do so, the company needed an engaging way to virtually build excitement within the group, which was located remotely, while expanding its leadership skills, particularly for financial leaders.

Learn more
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Client Stories

Leading during uncertainty

Facing challenging times within a difficult market, a recent acquisition, and quality issues, a leading consumer goods business recognised the need to develop its leaders. The organisation wanted to equip its leaders with the skills to manage through and out of this period of uncertainty.

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Client stories

The Change-Ready™ leader

A high-tech global manufacturing company set a new strategy, revolutionised their go-to-market approach, and went through a re-organisation. Feeling uncertain and lacking confidence about their ability to lead the change in their BUs and functions, the organisation’s leaders needed to become change-ready while not always necessarily being able to be face-to-face with one another.

Learn more
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Client stories

The people side of Agile transformation

Facing a rapidly changing and highly competitive environment, a leading American financial services corporation knew that they needed to shift to become more agile and customer-centric to continue to succeed, shifting leadership behaviours from command and control to a more service-oriented “servant leadership” mindset.

Learn more
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Careers

Join BTS Southeast Asia

Southeast Asia is fast emerging as a global economic powerhouse, with a combined GDP nearing USD 4 trillion and projected to surpass USD 5 trillion by the end of the decade. As global attention shifts toward this vibrant region, BTS Southeast Asia is at the forefront — helping leaders and organizations shape the future of business across Singapore, Malaysia, Indonesia, and Thailand.

Here, you’ll work in a diverse, people-first environment that’s both meritocratic and fun. From day one, you’ll gain real exposure to top organizations, collaborate with talented teammates across borders, and accelerate your growth in a region that never stops evolving.

Be part of the momentum. Be part of BTS Southeast Asia.

We at BTS, acknowledge the Traditional Custodians of the land on which we work, the Wurundjeri and Eora people. We pay our respects to Elders, past, present and emerging, and recognise all traditional custodians continued connection to land, waters and community.

Locations & Contact Info

Jakarta
Jakarta
Pondok Indah Office Tower 3, 17th Floor, Jl. Sultan Iskandar Muda Kav. V-TA
Jakarta 12310
+6221 2953 8932bts-indonesia@bts.com
Kuala Lumpur
Kuala Lumpur
Suite 30, Axiata Tower, 27th Floor, 9 Jalan Stesen Sentral 5, KL Sentral
50470 Kuala Lumpur
+603 2776 6962bts-malaysia@bts.com
Singapore
Singapore
1 Finlayson Green, #16-01
Singapore 049246
+65 6304 3032bts-singapore@bts.com