Your privacy is important to us
BTS takes your privacy seriously
Certain features in this Application may require Personally Identifiable Information, which is information such as your name, title, occupation, employer name, business address, business telephone number, business fax number, business e-mail address or home phone number (collectively, Personally Identifiable Information or “PII”).
When you visit and respond to the Application, our web servers may automatically collect web site usage information. Application usage information is non-PII that describes how visitors use and navigate in this Application. Application usage information may include, without limitation, the number and frequency of visitors to each web page, the length of stay on each web page, browser type, the preceding and subsequent page viewed, and an Internet Protocol (“IP”) address.
As part of the process for submitting your personal information, we may use that information for several general purposes: to tell users about products, seminars and services if users or a user’s organization so request, to fulfill such a request, to contact users if we need to obtain or provide additional information; to verify the accuracy of our records, and to contact users regarding customer satisfaction surveys.
A cookie is a small text file containing information that a web site transfers to a computer’s hard disk for record-keeping purposes. Cookies allow us to analyze our site traffic patterns and to provide a user-friendly BTS registration and log-in process. A cookie cannot give us access to a user’s computer or to information beyond what is provide to us by users. Most web browsers automatically accept cookies; consult browser’s manual or online help for additional information on restricting or disabling the browser’s handling of cookies. If cookies are disabled, participants can still view the publicly available information on our web site, but users will not be able to take advantage of offers or activities requiring a BTS account.
BTS may also disclose personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of BTS and/or its subsidiaries or to:
We use various tools to enhance the Application user experience and track users of the Application, including cookies. Cookies are small pieces of text that a website places on your computer to help remember information about your visit. Cookies cannot read data off our computer’s hard drive or collect your personal information. We use information collected from cookies to improve your experience and the overall quality of our services. To access the features of the Application you must enable cookies using your browser’s preferences.
Information collected through passive means may be non-identifying or may be associated with you. In the latter case, it will be treated as PII.
Your privacy is important to us. BTS uses reasonable efforts and safeguards to protect the PII we collect on this Web Site from unauthorized access, use, modification or disclosure. The Application and all information that you submit through the application is collected, stored and processed within Company-controlled databases. We restrict access to your PII to those employees of ours and to those service providers who need to use it to manage the Application. Client data is retained in accordance with the retention policy of the applicable Client master service agreement / contract. We have implemented physical, administrative, and technical safeguards to protect your PII from unauthorized access. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our systems nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. BTS is certified and compliant with the international information security standard ISO 27001:2013.
Right of Access: An individual has the right to ask whether we process data about them and to have access to that data.
Right to Rectification: Where personal data is inaccurate or incomplete, an individual has the right to request that it be corrected or completed.
Right to Erasure: An individual has the right to require that BTS erases personal data without undue delay.
Right to Restrict Processing: An individual can exercise the right to a restriction of processing of their personal data under certain circumstances.
Right to Data Portability: An individual has the right to request that their personal data be provided to them and to transfer that data to another party.
Right to Object: An individual has the right to object to processing under certain circumstances.
Automated Decision-Making Rights: An individual has the right to not be the subject of automated decision-making where the decision may impact them.
This Application may contain pages through which you can change your preferences or update the PII. You can contact BTS directly in order to:
We may be reached at data.privacy@BTS.com.
Please note that if you request us to render inactive your PII, we may still use aggregated non-PII, and some PII that you provided may continue to reside on backup servers and other non-active systems for data restoration purposes. We will not manually delete PII from such backup media.
Subject Access Requests are typically responded to within one month of receiving the request.
You can withdraw your consent at any time.
Please be aware that any information you provide to us may be transferred within and/or outside of the country of origin to another BTS location. BTS carefully reviews international data transfers before they take place to ensure that they fall within the limits of local and international laws and regulations. By using the Application or by providing us with your information, you consent to this transfer.
The BTS applications are not intended for use by children. If you are under eighteen (18) years of age, you may use the BTS Application only with the involvement of a parent or guardian. Further, BTS’s services are not directed to children or anyone under 18 years of age. BTS will not knowingly collect, maintain or use any personally identifiable information about anyone under 18 years of age. In the event we discover that a child under the age of eighteen (18) has responded to this Application with personally identifiable information, we will delete such child’s personally identifiable information from our database.
BTS participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. For more information about our Privacy Shield certifications, please see the Privacy Shield Policy.
It is the policy of BTS to be fair and proportionate when considering the actions to be taken to inform affected parties regarding breaches of personal data. Where a breach is known to have occurred which is likely to result in a risk to the rights and freedoms of individuals, the relevant supervisory authority will be informed within 72 hours. This will be managed in accordance with our Information Security Incident Response Procedure which sets out the overall process of handling information security incidents.
Unless otherwise indicated, this Web Site and its contents, including but not limited to all text, HTML code, CGI scripts, graphics, button images, and the site design and “look and feel,” are the property of BTS and are protected pursuant to U.S. and foreign copyright and trademark laws. By accessing this Web Site, you agree to the following terms and conditions, which govern this Web Site:
This policy was last updated on March 4, 2021. For a list of exact changes, please reach out to data.privacy@BTS.com.