Profiles, playbooks and experience maps
Define what great leadership looks like in your organization

Experience the BTS difference
Leadership is contextual. We believe in defining what “great” leadership looks like in your company.
We codify what great leaders do in your organization into three solutions based on their insights and experience at your organization.
I need my leaders to understand what capabilities and behaviors are needed for high performance in their role
I need my leaders to identify critical moments on the job where these capabilities are necessary
I need my leaders to help employees most effectively work toward gaining deeper functional expertise, as well as a strong leadership presence and influence
Program Details
Program Elements
Great profiles
Great Profiles define how a Great Leader shows up to work each and everyday to help the company execute against its strategy. They serve as the foundation to set the right leadership expectations and guide leaders on how to be great, yet still maintain their authentic style.


Great playbooks
Great Playbooks define what daily moments are most pivotal and what “Great Leaders” and what “Not-Yet-Great Leaders” do in those situations. They identify what moments are most pivotal to be successful and show leaders what to do and what not do in those pivotal moments.
Experience Maps
Experience Maps identify the foundational and leadership experiences an individual can seek throughout his/her career that will provide the opportunity to develop within a job family or career track. When we pair an Experience Map with a Great Profile and a Great Playbook, we help you paint a clear picture around what great performance looks like defined as capabilities, in what critical moments those capabilities show up, and how to help employees build those capabilities through targeted experiences.

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Every successful transformation begins with a meaningful conversation. Connect with us to explore how BTS can partner with you to make the shift.
