BTS Resources
Empowering decision makers: Hands-on strategy training for tomorrow’s leaders
Selling changed. Did your kickoff?
Most sales kickoffs are roadmap readouts. Here is how to design one that changes what sellers do when they walk back into the field.
Everybody's planning an AI reset off-site. Four mistakes will sink most of them.
Planning an AI reset off-site? The agenda decides everything. Four common design mistakes, and how to build two days that change what your company is capable of.
Every candidate looks like a great hire now. AI made sure of it.
Polish is no longer a hiring signal. See how organizations use role-relevant simulations and predictive validity data to hire for high-stakes roles.
Why leadership needs less jargon
Why do leaders rely on business jargon? The answer may surprise you. This article explores the hidden ways leadership language shapes how others understand, trust, and respond to leaders.
Built for a different world: Five talent shifts AI is forcing now
AI is changing work fast, but many organizations are still using talent practices built for a different era. Here are five emerging shifts every talent leader should have on their radar.
Eight weeks, 24 countries, one diamond: The pattern behind our applied AI breakthrough.
Part 2 in a series. BTS CEO Jessica Skon shares stories and lessons on what made the first Applied AI diamond spread, what it felt like inside the team that built it, and what we see as clients adopt this approach.
Why we didn't wait: A CEO's field notes from two years of applied AI
AI value is compounding, not linear. BTS CEO Jessica Skon shares how experimentation fuels flywheels, and how breakthrough “AI diamonds” emerge and scale.
The myth of more: Why coaching needs structure
This blog explores why intentional design, built on consistency, continuity, and completion, is what turns scalable coaching into lasting leadership development.
Eight shifts shaping safer and more sustainable organizations
Learn how leading organizations are reducing safety risk and improving performance by embedding safety into leadership behavior, decision environments, and daily operations.
Wholesale bank strategy re-alignment for growth
See how BTS helped a global wholesale bank align 320+ leaders, break down silos, and execute a differentiated growth strategy across regions.
Building a future-ready leadership bench in global fintech
A global fintech company partnered with BTS to strengthen senior leadership effectiveness and cultural alignment during rapid growth.
Building enterprise leadership in medical affairs
Learn how BTS helped a global life sciences company strengthen enterprise leadership in critical medical affairs roles through simulations, leadership assessment, coaching, and cross-functional leader development.
Driving engagement and retention with scaled coaching
Discover how Wellstar Health System scaled leadership coaching to boost engagement, retention, and measurable business impact with Sounding Board, BTS’ scaled coaching solution.
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Reimagining frontline leadership at scale in global manufacturing
How a manufacturing leader scaled frontline leadership development to 1,600+ leaders, driving measurable quality improvements and business impact through behavior-based coaching programs.
Redesigning work with AI: Moving from access to impact at scale
What happens when teams stop experimenting and start applying AI to their most critical workflows? See how BTS partnered with a large U.S. health insurance organization to bring teams together in focused design sprints and shift from incremental efficiency gains to meaningful, scalable impact.
Promoting safety in transportation through cultural transformation
BTS partnered with a Spanish railway embed safety into its culture through a leadership program reaching 1,500 people.
Translating at scale: Building a better client experience with AI on the team
See how BTS uses AI to transform translation and localization to deliver faster, smarter, and more personal client experiences worldwide.
AI-first business simulations: A BTS innovation story
BTS is redefining experiential learning with AI-first business simulations that accelerate strategy, scale leadership impact, and drive real transformation.
The hardest parts of leadership in the age of AI
How do leaders move fast with AI without losing direction, alignment, or judgment? This episode tackles the real leadership challenges of the AI era.
The economics of attention in an AI world
Explore the forces quietly reshaping every attention driven business, the real threat facing Hollywood from AI, and the impact of infinite content creation.
AI - Del hype a la acción - los retos de ejecución
¿Cómo pasan las empresas del hype de la IA a la ejecución real? Michel Meléndez de BBVA y Carlos Schulz exploran el nuevo imperativo del liderazgo.
The science of great conversations
Harvard professor Alison Wood Brooks breaks down the science of great conversations, from asking better questions to listening out loud and building real connection.
Scaling the learning culture
Watch BTS explore how talent leaders can scale a learning culture that helps people adapt, build capability, and respond to constant market change.
Accelerating the talent system
Learn how talent leaders can accelerate talent systems, focus limited resources, and align talent decisions with critical enterprise outcomes.
Making bold investments in leadership
Discover how bold, targeted investments in leadership can help organizations navigate uncertainty, sustain growth, and protect business continuity.
Jessica Skon delivers acceptance speech as one of Consulting Magazine's 2022 Women Leaders in Consulting
Jessica Skon delivers an acceptance speech after being named one of Consulting Magazine's 2022 Women Leaders in Consulting.
2023 Leadership trends
Suzanne Bates, Managing Director, BTS Boston, shares the greatest challenges that companies will face during a recession and how they're able to get ahead of them.
Three impactful trends
How the recession may have an impact
Leadership signature
BTS explains why understanding your leadership signature is critical for leaders today.
The BTS recession playbook
Most of your current leaders have never led a business during a true downturn. So, are they ready for a recession?
Tomorrow's Best Leaders May Not Be Today's Best Performers, Here's What Companies Should Look For In The AI Era
Organizations need a future-back approach to identifying potential, including simulations and key assessment methods, that goes beyond standard performance reviews.
How the Best Leaders Shape Conversations
The highest-performing teams steward conversation through three elements: goals, roles, and soul. Use this framework for greater clarity, stronger trust, and better decisions.
Preparing Leaders for the Moments That Matter
How moments-based simulations and AI role-play help leaders practice high-stakes conversations, build real behavior change, and give L&D predictive insight into performance.
Emprendedores | Liderar en el desorden: la competencia que nadie enseñó y decidirá el futuro de la empresa
Cinco capacidades para tomar mejores decisiones, conectar personas y tecnología y actuar con criterio en contextos de alta incertidumbre y cambio.
BTS and Clients Win 72 Brandon Hall Group Excellence Awards
BTS and its clients won 72 Brandon Hall Group Excellence Awards in 2026, the company's highest total in recent years.
Il Giornale delle PMI | L’AI Act entra nel vivo la compliance nei processi HR: cinque red flag critiche nell’uso dell’IA per valutare le competenze
Le aziende devono ripensare l’uso dell’intelligenza artificiale nelle Risorse Umane, garantendo trasparenza, supervisione umana ed equità nelle decisioni.
People are People | AI Act, cinque “red flag” dell’IA da evitare nella selezione e valutazione dei talenti
Come utilizzare l’intelligenza artificiale in modo responsabile nelle Risorse Umane, riducendo rischi e bias e garantendo la conformità all’AI Act europeo.
The Officer | El 95% de las empresas no rentabiliza su inversión en IA
La adopción de inteligencia artificial crece entre las compañías, pero convertir esta tecnología en resultados tangibles sigue siendo uno de los grandes retos empresariales.
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The Officer | Marta Zaragoza: «El líder que espera tener todas las respuestas llega tarde»
Liderar con impacto implica mucho más que definir un plan. Conoce la visión de Marta Zaragoza sobre cómo las organizaciones transforman la estrategia en resultados.
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How AI solves coaching's three critical gaps
AI can close coaching's three biggest gaps, self-report bias, no proof of change, and fading impact, by turning everyday work into continuous evidence.
The leadership shift: what two years of coaching data are telling us.
Two years of anonymized coaching data reveal the mindset patterns holding leaders back.
Applied AI field guides
Get all four BTS Applied AI Field Guides in one download: hiring consultants, scaling innovation with flywheels and diamonds, ten leadership sparks, and AI's toughest moments.
BTS 2026 AI pulse survey
Read the original BTS research from nearly 400 leaders on AI adoption, workforce readiness, training gaps, and governance.
What high-performing teams actually do.
New BTS research reveals what separates high-performing teams from the rest. Discover the behavioral norms that predict team effectiveness and how to build them.
Access is not adoption. Adoption is not value.
New research from BTS and the Talent and Leadership Club explores why enterprise AI adoption is stalling and what distinguishes experimentation from measurable business impact, based on senior leader interviews and global survey insights.
The ‘DNA Framework’ for Talent Decision-Making
Greater precision. Lower risk. More objective decisions that matter.
From AI literacy to adoption
Explore how AI literacy can drive meaningful, impact-oriented adoption within an increasingly complex Spanish landscape.
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How to scale coaching with AI, without diluting its impact.
How do you scale leadership coaching with AI without losing its impact? We break down the design principles, ethics, and human-AI balance that make it work.
Pioneros en ITIL 5: Descubriendo los niveles de especialización | Netmind
Descubre las claves de ITIL 5, su nuevo esquema de certificación y cómo preparar a tus equipos para la transición desde ITIL 4.
Desayuno ejecutivo - Velocidad comercial: la fricción que nadie mide | MX
Descubre las 5 C que impulsan la velocidad comercial y detecta la fricción que frena a tu equipo en un desayuno exclusivo para líderes
Cultura de Segurança | o que funciona e o que não funciona nos processos de transformação cultural
Impulsione uma cultura de segurança que gere impacto real. Descubra o que funciona, como transformar comportamentos e incorporar a mudança ao dia a dia com ferramentas práticas e soluções baseadas em IA.
Cultura de Seguridad: qué funciona y qué no en los procesos de transformación cultural | MX
Descubre qué funciona en la transformación de la cultura de seguridad y cómo convertir el cambio en acciones cotidianas con BTS México.
MX SHOWROOM - Talent Insights: el talento en 3D (Data Driven Decisions)
Descubre cómo transformar la gestión del talento con un enfoque data-driven y multidimensional. Casos reales, IA y decisiones estratégicas para impulsar tu organización.
Coaching in a Tech-Enabled World
Join The Coaching Collective for a virtual panel for senior L&D and talent leaders.
Mesa de Diálogo Cruz Roja: Diversidad e inclusión ¿Avance real o reto pendiente?
Un espacio de reflexión y acción para impulsar entornos laborales más inclusivos, donde el talento esté por encima de cualquier etiqueta.
Aprovechando la ventaja de la IA: el momento de Recursos Humanos en un nuevo mundo audaz
Participá en este desayuno exclusivo para líderes de RRHH en Argentina: cómo convertir la IA en ventaja competitiva desde el talento, la cultura y los equipos.
BCN SHOWROOM - Talent Insights: el talento en 3D (Data Driven Decisions)
Descubre en Barcelona cómo usar datos de talento, assessment e IA para tomar decisiones más objetivas sobre selección, desarrollo y sucesión.