October 2025 Newsletter

New episode!
BTS CEO Jessica Skon talks about the messy, joyful, very human journey of making AI work, and the radical responsibility leaders carry to unleash transformation at the edge.

CEO perspectives

What's changing (and what's next)

Jazz leadership

"[leadership] is much more creative… riffing off each other… a lot of playful spirit."

– Jessica Skon, BTS CEO

Leadership in the AI era is less like a symphony, and more like jazz. It's messy, it's experimental, and the best ideas come when teams riff off each other.

Leaders who cling to control slow everything down. Leaders who lean into improvisation unlock breakthroughs.

Learn more → Strategy isn't set anymore. It's adapted.

"I was just at a conference in Singapore with a good number of Southeast Asian CEOs and all of them unanimously agreed: This is not a tech problem. This is a people problem."

– Jessica Skon, BTS CEO

Most rollouts don't stall because the tools don't work, they stall because people don't change how they work. A Pew Research study found that 52% of U.S. workers fear AI in the workplace. Culture, behaviors, and leadership buy-in are the real make-or-break factors, and today's organizations will need to embrace the idea that failure isn't a red flag, it's proof you're exploring the frontier. Every misstep is data, and every stumble is momentum. If your teams don't feel safe enough to fail, they can't really innovate.

Learn more → How to avoid the AI fizzle

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