Sales kickoff planning, design & delivery

Plan a sales kickoff that changes how your team sells. BTS combines custom simulations, coaching and measurement to boost skills and sustain performance.

Clients we partner with

BTS designs and delivers sales kickoffs (SKOs) or full team commercial kickoffs that help teams put sales strategy into practice.

Through customized simulations, strategy sessions, workshops, and follow-up coaching, we help sellers build skills and managers reinforce new behaviors. Choose advisory support or an end-to-end partnership for virtual, in-person, or hybrid events.

Why sales kickoffs fall short

Most large-scale commercial events are built to inform rather than to change behavior. People leave energized, sometimes for a day or two, but very little of it survives once they're back at their desk or out in the field.

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‍Four things usually get in the way of success:

Positioning and messaging. Not field-tested by the people who have to deliver it, so it sounds good on stage but falls apart with a real customer.

Manager reinforcement. Managers were never trained to coach the specific new behaviors, so nothing sticks once people are back on the job.

Unclear ROI and impact. Without a baseline measured before the event, there's no way to isolate what changed, so satisfaction scores end up standing in for real metric proof. Often, organizations have some KPI tracking, but it falls short of true measurement needed to prove the change.

The event isn’t designed to shift mindsets and behaviors. Often, kickoffs lack the participation, experimentation, practices and meaningful reflection to enable real change among participants.

Our sales kickoff approach

Before, during and after

If you design from the agenda, you're asking "what do we need to say and cover in the time we have. Designing from the outcome back changes the question to "what does someone need to be able to do differently after this, and what has to happen for that to be true?" That single change affects everything downstream.

Before

Diagnose

A diagnostic assessment uncovers the specific gaps between where your team is and your objective. That data sets the baseline and shapes every session that follows.

During

Activate

A diagnostic assessment uncovers the specific gaps between where your team is and your objective. That data sets the baseline and shapes every session that follows.

After

Sustain

Coaching, small pods, and pulse checks keep new behaviors sticking after the event. Progress is measured against the baseline at clear milestones, like 90, 180, and 365 days.

What our clients say

”[The BTS] team is poised, professional, hard working and supportive.

I would be hard pressed to find another supplier of their caliber. They've made us better. Ultimately, I think they can claim a piece of making us more profitable.”

Manager
Worldwide Marketing and Sales

“Fundamentally, BTS has helped make [us] a better company.”

SVP
Sales & Marketing

“Thank you for a world class event. Several people with many years [at the company] came to me to share how this was the best event they attended.

I can also tell you this was one of the best events I've attended in my career. Salespeople are very sensitive to the atmosphere of events like these. My team left energized and confident for the future. Your careful planning and brilliant idea for the theme and the selection of the simulation was a big part of it.“
SVP
Worldwide Sales & Marketing
Our approach

Custom simulations and effective experiences for your sales kickoff

Create instant connection

Structured peer exchange at scale, engineered for relationships that outlast the room.

Engage through challenge

100% customized simulations, stories and scenarios built around your strategic intent, culture and ways of working.

Change behavior

Experiences that leave an impression and create new mindsets, new skills, and specific commitments.

Meet people where they are

On any device, with any audience size, from 30 attendees to 30,000+. Runs virtual, in-person, or hybrid, in sessions from one hour to multiple days.

Capture rich data

Individual perspectives and behavioral insights, captured in real time throughout.

Sales kickoff services

Advisory to end-to-end support

Advisory

You lead, we guide.

Your team owns and delivers the work. BTS provides the expertise, structure, and support to make it land.

What you get

Diagnostic and program design built around your actual gaps

Facilitator certification and upskilling before the event

Coaching, quality reviews, and real-time advisory through delivery

Measurement framework and reporting infrastructure your team owns

End-to-end partner

We’re in it with you.

BTS leads or co-leads the full solution: diagnostic design, program build, facilitation, measurement, and sustainment across the entire journey.

What you get

Full session design, facilitation, and program management

Participant engagement and stakeholder alignment across the journey

Data collection, analysis, and executive-ready reporting

Embedded BTS presence from diagnostic through sustainment

Real client work

Client story
May 23, 2024
Aligning 900+ commercial leaders and sellers around a customer-centric strategy
BTS helped a multinational medical device company enhance their employee understanding and execution of customer-focused behaviors.
Client story
July 8, 2022
Strategy implementation at scale
BTS supports a company's single largest training program in its history, ensuring organization-wide adoption of a bold go-to-market strategy.
Client story
August 1, 2020
Re-imagining a CEO Leadership Summit
Learn how a multinational software company partnered with BTS to host a digitally-enabled summit to bring the organization’s strategy to life.

Ready to plan your sales kickoff?

Discover how BTS helps you design and deliver an experience that turns sales strategy into action.

Reach out about your next event

Related content

Blog
August 24, 2026
Selling changed. Did your kickoff?
Most sales kickoffs are roadmap readouts. Here is how to design one that changes what sellers do when they walk back into the field.
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August 19, 2026
Everybody's planning an AI reset off-site. Four mistakes will sink most of them.
Planning an AI reset off-site? The agenda decides everything. Four common design mistakes, and how to build two days that change what your company is capable of.
Whitepapers
September 24, 2025
Designing sales kick-offs that work
A practical guide to choosing the right kickoff format, in-person, geo-specific, or hybrid, and designing it so the impact outlasts the room.
Neon sign with pink circular symbols and white text 'bts' mounted on a wall covered in rows of vintage cassette tape images.

Ready to start a conversation?

Every successful transformation begins with a meaningful conversation. Connect with us to explore how BTS can partner with you to make the shift.