The people-first approach to digital transformation
August 11, 2023
Follow us on Linkedin
Follow BTS on Linkedin
Share

Despite all the interest swirling around digital transformation, many businesses make a major planning and execution misstep – they neglect to consider the human element in the process. Peter Mulford of BTS shares the benefits of a people-first approach to digital transformation for success.

Related content

News
December 28, 2025
5
min read
Why Strategy Fails Without Structural Accountability

A strategy usually doesn’t fail because the plan is bad, it fails because the organization hasn’t built clear decision rights, operating rhythms, and follow-through systems that make accountability real.

lorem ipsum

News
September 6, 2024
5
min read
Ditch ‘Best Practices’ In Favor Of ‘Next Practices’

Best practices simply don't go far enough in today's climate. Based on our research into large-scale enterprises across industries, we recommend CEOs adopt these six new ways of thinking, doing and excelling to remain future relevant.

lorem ipsum

News
April 17, 2024
5
min read
Why CEOs need a new playbook in the AI era

To ensure that human touch remains at the forefront of technological transformation, top executives need a deliberate strategy for maintaining trust and authenticity.

lorem ipsum

Related content

News
February 27, 2026
5
min read
The middle manager’s playbook for staying sane and moving up

The middle manager role carries outsized responsibility with limited authority. Here’s how to nail it.

lorem ipsum

News
February 20, 2026
5
min read
RRHH Digital | Liderazgo en transición: dos de cada tres líderes de primera línea en España afrontan retos significativos

Un estudio reciente señala que casi dos de cada tres líderes de primera línea en España encuentran especialmente desafiante asumir su nuevo rol, por los retos de gestión y liderazgo en entornos complejos. Con la participación de Ignacio Mazo, consultor de BTS, el análisis destaca la importancia de apoyar a los nuevos managers con programas sólidos que impulsen su efectividad y la ejecución estratégica.

lorem ipsum

News
February 19, 2026
5
min read
El Economista | La IA no fracasa, lo hace el liderazgo que la gestiona

"La inteligencia artificial no fracasa; lo hace el liderazgo que la gestiona".

Un análisis sobre el papel clave de la visión estratégica, la cultura organizativa y la responsabilidad directiva para convertir la IA en una verdadera ventaja competitiva.

lorem ipsum