The people-first approach to digital transformation

Despite all the interest swirling around digital transformation, many businesses make a major planning and execution misstep – they neglect to consider the human element in the process. Peter Mulford of BTS shares the benefits of a people-first approach to digital transformation for success.
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A strategy usually doesn’t fail because the plan is bad, it fails because the organization hasn’t built clear decision rights, operating rhythms, and follow-through systems that make accountability real.
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Best practices simply don't go far enough in today's climate. Based on our research into large-scale enterprises across industries, we recommend CEOs adopt these six new ways of thinking, doing and excelling to remain future relevant.
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To ensure that human touch remains at the forefront of technological transformation, top executives need a deliberate strategy for maintaining trust and authenticity.
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When things go wrong, efforts to hold people “accountable” in an organization rarely produce what leaders actually want. Instead, they see compliance without commitment and weakened performance over time. The core issue is: Accountability cannot be mandated; it must be chosen.
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BTS impulsa nuevas capacidades para acompañar a las empresas en la adopción de la inteligencia artificial, abordando los desafíos prácticos y organizativos de su implementación en el entorno corporativo.
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La adopción acelerada de la IA impulsa la innovación, pero también abre la puerta a filtraciones de datos y riesgos de ciberseguridad. En su reciente entrevista para el medio, Isaac Cantalejo advierte del peligro de esta nueva “amenaza” digital
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