How many languages does it work in?

Over 50 languages ensuring global applicability for diverse teams.

How does Verity ensure data privacy?

Verity is built on a private cloud, GDPR-compliant, and integrates enterprise-grade security to protect your data. We never use your data to train public LLMs.

What types of conversations can Verity Analytics evaluate?

Sales, customer service, leadership, and more—fully customizable to your needs.

What industries can benefit from Verity Analytics?

The solution supports all industries where effective communication is critical, including technology, healthcare, retail, financial services, media and more.

What types of conversations can I practice?

Any conversation you can think of including sales, customer service, leadership and daily business—fully customizable to your needs.

Tech

BTS Verity

AI conversation performance coaching

Experience the BTS difference

Verity provides a single place for professionals to practice & perform critical conversations

The Only Unified Platform: Verity seamlessly integrates conversation bots and conversation analytics, offering a comprehensive solution for all departments.
Reinforce Training, Drive Change: Beyond technology, Verity enhances training outcomes as part of BTS’s consulting engagements, helping organizations embed learning into daily workflows.
Customizable and Scalable: Adaptable to any industry or role, Verity is built to grow with your organization’s evolving needs.
Proven Results: Trusted by global leaders like Salesforce, Coca-cola, Johnson and Johnson and EY to deliver measurable improvements in communication and performance.
Enterprise-Grade Security: Built on a private cloud with GDPR compliance to ensure data privacy and security (SOC 2 certified). Your data is never used to traing large language models.

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Your data is never used to train large language models. We follow the gold standard of enterprise privacy and security

Fully GDPR compliant

Verity is fully GDPR compliant. Data privacy agreements and included in all customer contracts

SOC II Certified

SOC II is the gold standard for data security in the software industry

Data protection

By default, BTS encrypts data at rest and data in transit for all users

No model training

We have enterprise contractual agreements with Microsoft Azure to guarantee your data isn’t stored by 3rd parties

Clients we partner with

What is Verity?

Verity is an AI conversation coach designed to help professionals improve performance in every type of critical conversation, from sales calls and customer service calls to leadership discussions and daily business meetings. By combining advanced conversation bots for role plays with analytics on real conversations with people, Verity enables businesses to:

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✅ Practice and perfect conversations with realistic AI-driven simulations

✅ Analyze recorded conversations for instant feedback in the flow of work

✅ Reinforce training and drive lasting behavior change

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Whether you’re in HR leadership, L&D or Sales enablement, Verity provides the tools you need to empower your teams and transform criticial conversations at scale.

Why choose BTS Verity?

Accelerate Skill Development

Immediate, personalized feedback on conversations helps users build confidence and competence faster than traditional methods.

Beat the forgetting curve

Reinforce training initiatives with unlimited practice (conversation bots) and consistent reinforcement in real meetings (conversation analytics) to ensure your training and change initiatives stick.