The importance of building trust to drive a growth strategy
Since taking over as CEO in 2014, Gary has been able to grow TimeTrade at a 30% growth rate year over year.
March 25, 2025
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In this episode, Suzanne Bates sits down with Gary Ambrosino, President and CEO of TimeTrade, a high growth tech company on the leading edge of the online appointment scheduling wave. Since taking over as CEO in 2014, Gary has been able to grow TimeTrade at a 30% growth rate year over year. Gary shares his views on the importance of brand loyalty and creating a “trust equation” between the buyer and seller, how developing a clear vision that team members can get behind is critical to any business’s success, and how minimizing risks and building trust within teams should be priorities for any CEO.
About the host
Suzanne Bates
SVP, Global Head of Executives and Teams, BTS
Partner Emeritus at BTS, a global professional services firm, with over two decades of expertise in advising Fortune 500 CEOs, boards, and senior executives on strategy execution, leadership capabilities, and organizational growth.

About the show
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