The Changing Face of Change: Navigating Transformation in the Age of AI

Join Kendra Okposo and Kevin Bronk of BTS and Brandon Hall Group™ COO and Principal HCM Analyst Rachel Cooke. Part of Brandon Hall Group’s Excellence at Work podcast series.

• The evolving nature of change: The concept of change itself has undergone a transformation. The rapid pace of technological advancements, exemplified by the rise of generative AI, demands a shift in how organizations approach and manage change.
• The importance of individual and organizational reactions: The success of any change initiative hinges on the reactions of individuals and the organization as a whole. Employees are more likely to commit to changes they help create, and high levels of trust in leadership can foster engagement even before the full plan is understood.
• Engaging leaders as authors of change: Leaders play a pivotal role in driving successful transformations. By actively involving leaders in the change creation process and equipping them with the necessary tools and mindsets, organizations can build change capability and foster a sense of ownership.
• Creating change leaders across the organization: Change leadership should not be confined to the top echelons of an organization. By establishing a common change leadership language and building change readiness mindsets across all levels, organizations can facilitate smoother and more effective transformations.
• The power of trust in leadership: Trust in leadership is a critical factor in driving employee engagement during times of change. Leaders can build and maintain trust by demonstrating transparency, empathy, and a commitment to the well-being of their employees.
• The dynamic nature of transformation: Transformation is not a one-time event but an ongoing process. Organizations need to embrace the dynamic nature of change and develop the agility to adapt and evolve continuously.