Beyond Skills to Capacity: The True Power of Executive Coaching

In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer and Principal Analyst, engages in an insightful conversation with Pamela Fuller, Vice President at BTS and Head of Executive Coaching Center of Excellence, exploring how organizations can leverage professional coaching to drive leadership development and behavioral change.

The discussion examines the evolution of coaching approaches, from traditional executive coaching to AI-supported solutions, while focusing on measuring impact and ensuring return on investment.

• Defining Modern Coaching: Understanding coaching as a partnership of equals where leaders bring domain expertise and coaches contribute expertise in the art and science of coaching
• Strategic Implementation: The five fundamental questions that guide effective coaching engagements and drive meaningful behavioral change
• Coaching Selection Criteria: How organizations can evaluate and select the right coaching partners based on experience, rigor, and multiple approach capabilities
• Vertical vs. Horizontal Development: Understanding the distinction between increasing leadership capacity versus building new capabilities
• Measurement and ROI: Comprehensive approaches to measuring coaching success through both input and output metrics
• Multiple Coaching Modalities: How organizations can leverage different coaching approaches, from high-touch executive coaching to AI-supported solutions
• Coach-Leader Fit: Strategic approaches to matching leaders with coaches who can best support their development needs

The future of professional coaching requires a sophisticated understanding of when and how to deploy different coaching modalities. Pamela’s insights demonstrate how organizations can create more impactful leadership development experiences while driving measurable business results.