How high-performing teams operate to create the extraordinary together

In this episode, Suzanne Bates sits down with Sandi Fenwick, CEO of Boston Children’s Hospital, the world's largest, and leading center of pediatric medical, and health research.
March 25, 2025
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In this episode, Suzanne Bates sits down with Sandi Fenwick, CEO of Boston Children’s Hospital, the world's largest, and leading center of pediatric medical, and health research. In addition to celebrating their 150th anniversary, Boston Children’s was just named the number 1 children’s hospital in the nation by US News and World Report for the sixth year in a row. Sandi talks with us about the challenges she faces day-to-day leading a hospital with over 12,000 employees. She also shares with us the immense amount of rapid change and discovery that Boston Children’s sees daily and the importance of having effective communication techniques to ensure all operations run smoothly.

About the host
Suzanne Bates
SVP, Global Head of Executives and Teams, BTS
Partner Emeritus at BTS, a global professional services firm, with over two decades of expertise in advising Fortune 500 CEOs, boards, and senior executives on strategy execution, leadership capabilities, and organizational growth.
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