A global electric utility company with diverse, internationally distributed business units in a variety of functional areas was experiencing a shift in strategy following a major change in leadership. When the board selected a new CEO, she realized the company’s current business model was too dependent on technology that caused severe environmental damage. As a world-leading energy player, the organization had to take responsibility for its impact in the face of climate change. Her new strategy aimed to change the company’s function, from a traditional energy business model to a more digitized, decentralized, service organization with a zero-carbon footprint.
This radical change in direction called for significant adjustment and ultimate alignment in talent priorities across the globe. To grow the company and execute on the new strategic direction, the organization partnered with BTS to identify the right people who had the potential to develop into the next generation of C-suite leaders. The following challenges were linked to these goals:
After the simulation, BTS delivered assessment reports to the organization that decisively differentiated between suitable and unsuitable candidates. The analysis also provides details of individual strengths and development areas based on behavioral observations. The organization verified BTS’ fidelity by testing the assessment process with talent who were sufficiently known to them, to see if the results would align. They did.
The company also put “test” participants who received favorable results from BTS’ assessment reports on a challenging development fast-track. The first two dozen actual candidates, who were identified as future leaders, did not disappoint. The selection rate was about two-thirds. Currently, the details of the report and the contextual conversations are used as input for very specific succession planning decisions. For this program, BTS fully embraced a complex assessment challenge, creating a comprehensive solution that met the organization’s needs and fulfilled promises to select the right people in service of the new strategy.
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