Kenny Electric, a middle-market electrical engineering company focused on project management, was struggling with the productivity and retention of its people, shifting expectations for contractors, and declining performance and profitability. Increasingly, clients expected project- and construction- management companies such as Kenny Electric to take on greater responsibility, accountability, and risks involving procurement and execution. As a result, Kenny Electric’s project managers needed to improve their understanding of both the contracts themselves and the downstream impact of executives’ decisions on their project KPIs.
With the goal of improving the company’s profitability, retention, and reputation, Kenny Electric’s CEO engaged BTS to facilitate a workshop that simulated the entire lifecycle of a project. Leaders participated in a fun, fast-paced, and collaborative simulation to gain a better understanding of how to effectively serve customers by practicing making business decisions in a realistic yet risk-free environment.
Leaders across every function of Kenny Electric’s business participated in the simulation experience, which consisted of four key project-execution phases.
The program was well-received by participants, earning a Net Promoter Score of 100. Moreover, it served as a capstone learning event that increased personal accountability and project-execution capabilities, enabling participants to better perform and execute projects. Client Feedback
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