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Case Study

Coaching to lead during challenging times...

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Client need

A leading global FMCG snacking company was going through a large transformation, streamlining operations and rapid cost optimization. The company wanted to ensure that its key leaders felt emotionally supported to lead through difficult and changing times.

The solution…

The organization partnered with BTS on a multifaceted intervention in order to support the
company during critical times of change.

One-to-one virtual coaching:

  • Leadership team: All Senior Leadership Team members were supported by 1:1 coaching plus an internal ambassador to remain connected to the wider business.
  • Leaders moving to new roles: All received coaching support to help transition to their new expanded roles.

Leaders at their Best (LATB):

  • Curriculum: Virtual team coaching solution for key regional and category teams.

Creating LATB Ambassadors:

  • Invited key stakeholders committed to the brand promise and the ‘leading at their best’ principles. These ambassadors helped to cascade and embed the coaching mindset throughout the organization.
Results
  • 2000+ leaders received coaching, from the director level to the C-suite
  • 99% of leaders would recommend the program
  • 97% of leaders experienced meaningful change
Client Testimonials
  • “Was very meaningful and elevated the way I lead my team through tough times.”
  • “The coaching sessions helped me cope and develop during an extremely challenging time.”

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