A multinational agricultural organization partnered with BTS to develop a full-fledged commercial heatmap and gap analysis on its commercial alignment, mindset, and capabilities. To kick off the project, BTS built a roadmap, defining several strategic initiatives the organization needed to close identified gaps. This included a commercial excellence academy that incorporated change management and performance support. As a result of the partnership, the organization developed an award-winning academy and performance support framework, yielding measurable results across the whole commercial organization.
Partner centred conversations at top insurance company
August 30, 2023
Building customer-engagement skills for commercial and product-management teams
August 24, 2023
Accelerating development and succession planning through a virtual assessment
August 16, 2023
Developing customer conversation agility simulation for a customer communication platform
August 15, 2023
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