Client need
A global organization needed to enable its sellers and marketers to…
- Effectively engage with executive decision makers across the customer organization.
- Demonstrate industry specialization and leadership with customers and partners.
- Possess a stronger understanding of the customer’s business model and industry market opportunities.
The solution…
To effectively build the skills of its sellers and marketers, the organization partnered with BTS to co-create a customized digital industry solution to help participants to…
- Explore the executive customer mindset by identifying disruptions and trends confronting leaders within the industry, along with customer insights they can apply to the account plan.
- Engage executive decision makers by validating top business priorities and sharing informed insights to add value tied to the customer’s business outcomes.
- Demonstrate business value by quantifying the impact of the solution and sharing intended short and long-term results from the partnership with the customer.
Results
Program participants shared results such as…
- “The truly positive thing about the course is that the industry perspective was baked throughout the course.”
- “I was able to refine my account plan and think even more deeply about how to challenge healthcare providers with credible insights. Thank you!”
- “I really liked the balance between learning something new and being able to apply the concepts right away.”