Seeking a more agile culture, a CPG company recognized the need to empower its people to become more customer centric and improve decision making. To achieve this vision, leaders needed to adopt a way of leading that was rooted in coaching.
“My team is thinking for themselves rather than me telling them”
To bring this transformation to life, the organization partnered with BTS to create a program that:
“Great facilitators, material is unique, course was great!”
Partner centred conversations at top insurance company
August 30, 2023
Building customer-engagement skills for commercial and product-management teams
August 24, 2023
Accelerating development and succession planning through a virtual assessment
August 16, 2023
Developing customer conversation agility simulation for a customer communication platform
August 15, 2023
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