A leading financial services company identified leadership alignment as a key strategic goal. They aimed to widen their leaders’ perspectives of the business and their strategic decisions. Additionally, the organization wanted to address critical leadership skills gaps, enhance trust and empowerment levels, and cultivate a talent development mindset.
The organization partnered with BTS to design and deliver a customized learning journey for their SVP and high potential Director and VP populations.
The solutions, depending on leader level, were between eight and 12 weeks long, and included:
The results of the organization’s engagement survey showed that participant’s teams rated their leaders more favorably in the following areas:
Furthermore, most of the leaders’ managers (81 percent) rated their employees’ performance improvement as a result of the learning journey as “high” or “very high.” Due to the program’s success, the organization decided to expand the use of Multipliers, incorporating it more deeply into the organization.
“Having the team debate the issue, trying to see both sides, discussing, then all agreeing to a solution led to higher collaboration, more buy-in, and better execution.”
“I have noticed progress in the way that the team presents issues to me now. It is no longer just a presentation of facts and then a pause while they wait for me to suggest a solution. They come in prepared with their own views and we talk though each item.”
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