3 ways to improve your onboarding process and excite new hires in their first week

Deon Greyling, BTS SVP, shares solutions to effectively onboard new hires through sharing a sense of purpose, vision, and journey for themselves and for the company.

Culture change: activating new ways of working through transformational moments

Innovation is key in today’s world, and change is a big part of this shift. However, traditional organizational restructuring isn’t enough anymore.

Finding the right level of empathy

Empathy in business works, but only if leaders use the right type at the appropriate level. Theano V. Kalavana and Philios Andreou Sphika explain how in this article originally published by CLO Media.

How to create customer conferences that drive results

Most organizations have some variety of a customer conference, but to generate the maximum ROI from your customer conference, it is necessary to take a more strategic approach.

The end of solution selling: how two sales orgs shifted

BTS’s Andrew Dornon shares two technology company case studies showing how shifts in customer demands have created specialization in sales skills and a decline in solution selling.

4 steps you need to take to improve customer experience

BTS’s Andrew Dornon shares how the customer experience can be improved through applying the Customer Insights Cycle framework.

BTS sales index – April 2018 update

The April 2018 BTS Sales Index update. We created the BTS Sales Index to give a simple and easy-to-understand predictive monthly metric that gives enterprise leaders the right vantage point by which to view their critical business decisions.

BTS Sales Index – March 2018 Update

The March 2018 BTS Sales Index update. We created the BTS Sales Index to give a simple and easy-to-understand predictive monthly metric that gives enterprise leaders the right vantage point by which to view their critical business decisions.

10 reasons that your team isn’t working

Teamflow is one of the key components necessary for great strategy execution, but far too often teams don’t work well together and lack teamflow. Here are the 10 most common reasons why.

Are you part of an effective leadership team?

Effective leadership teams work well together and are the best executors of strategy – they have teamflow. Learn why teamflow matters in this first installment of Tom Hammar’s series on Teamflow.