Tech

BTS Verity

AI conversation performance coaching

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Verity provides a single place for professionals to practice & perform critical conversations

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Accelerate Skill Development

Immediate, personalized feedback on conversations helps users build confidence and competence faster than traditional methods.

Beat the forgetting curve

Reinforce training initiatives with unlimited practice (conversation bots) and consistent reinforcement in real meetings (conversation analytics) to ensure your training and change initiatives stick.

Enhance Decision-Making with Insights

Real-time analytics uncover actionable patterns in performance data, enabling leaders to see the impact of training and make informed decisions.

Increase ROI on Training

By automating repetitive role-plays and providing data-driven insights, Verity maximizes training effectiveness and reduces costs.

Scalable Across Teams

Designed to meet the needs of medium and large enterprises, Verity scales effortlessly across departments and roles.

Clients we partner with

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What is Verity?

Verity is an AI conversation coach designed to help professionals improve performance in every type of critical conversation, from sales calls and customer service calls to leadership discussions and daily business meetings. By combining advanced conversation bots for role plays with analytics on real conversations with people, Verity enables businesses to:

 

✅ Practice and perfect conversations with realistic AI-driven simulations

 

✅ Analyze recorded conversations for instant feedback in the flow of work

 

✅ Reinforce training and drive lasting behavior change

 

Whether you’re in HR leadership, L&D or Sales enablement, Verity provides the tools you need to empower your teams and transform criticial conversations at scale.

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Why choose Verity?

The Only Unified Platform: Verity seamlessly integrates conversation bots and conversation analytics, offering a comprehensive solution for all departments.

 

Reinforce Training, Drive Change: Beyond technology, Verity enhances training outcomes as part of BTS’s consulting engagements, helping organizations embed learning into daily workflows.

 

Customizable and Scalable: Adaptable to any industry or role, Verity is built to grow with your organization’s evolving needs.

 

Proven Results: Trusted by global leaders like Salesforce, Coca-cola, Johnson and Johnson and EY to deliver measurable improvements in communication and performance.

 

Enterprise-Grade Security: Built on a private cloud with GDPR compliance to ensure data privacy and security (SOC 2 certified). Your data is never used to traing large language models.

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Explore our solutions

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Conversation Practice Bots

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Conversation Analytics

Frequently Asked Questions

How many languages does it work in?

Over 50 languages ensuring global applicability for diverse teams.

How does Verity ensure data privacy?

Verity is built on a private cloud, GDPR-compliant, and integrates enterprise-grade security to protect your data. We never use your data to train public LLMs.

What types of conversations can Verity Analytics evaluate?

Sales, customer service, leadership, and more—fully customizable to your needs.

What industries can benefit from Verity Analytics?

The solution supports all industries where effective communication is critical, including technology, healthcare, retail, financial services, media and more.

What types of conversations can I practice?

Any conversation you can think of including sales, customer service, leadership and daily business —fully customizable to your needs.

Your data is never used to train large language models.
We follow the gold standard of enterprise privacy and security

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Fully GDPT compliant

Verity is fully GDPR compliant. Data privacy agreements and included in all customer contracts

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SOC II Certified

SOC II is the gold standard for data security in the software industry

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Data protection

By default, BTS encrypts data at rest and data in transit for all users

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No model training

We have enterprise contractual agreements with Microsoft Azure to guarantee your data isn’t stored by 3rd parties

Ready to start a conversation?

Want to know how BTS can help your business? Fill out the form, and someone from our team will follow up with you.