Key Session Takeaways
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Resources
Session takeaways: recap of the presentation highlights.
Try BTS Verity: AI-powered roleplay practice using text, audio and video bots.
AI Mindset Diagnostic: access the full diagnostic: 40+ questions, open responses, and a detailed team report by emailing events-aus@bts.com
AI & Innovation Solutions
Leadership in the Age of Hybrid Intelligence Duration: 1 day
A simulation-based experience where leaders take the future for a test drive. They practice orchestrating across humans, machines, and data to achieve business outcomes building the specific behaviours and skills needed to lead effectively in an AI-driven environment.
Digital Leadership Journeys Duration: Multi-module journey
A modular, experiential learning journey that builds leaders' mindsets and skills to navigate digital transformation with confidence. Pathways blend simulations, case studies, coaching, and applied projects scaled to different seniority levels and organisational priorities.
Data-Driven Decision Making Duration: 1 day
A business simulation that builds leaders' ability to turn data into business value. Leaders practice a practical decision framework, learn to separate signal from noise, and strengthen data-driven storytelling, all linked to real business KPIs.
Putting AI into Action Duration: Half day
A map-based experience with hands-on prompt engineering work. Teams learn how AI works, how to think strategically about using it and how to communicate confidently about AI across the organisation.
Putting Agentic AI into Action Duration: Half day (or 90-min virtual lite version)
A hands-on experience that takes teams beyond basic prompting into redesigning workflows as multi-agent workflows. Teams learn best-practice prompt sequences, context engineering, and how to reimagine their work with agentic AI.
AI Future-Ready Mindset Diagnostic Duration: 30 min to 2 hrs incl debrief + team alignment
A diagnostic that measures the mindset shifts that determine how ready an organisation is to harness AI. It combines quantitative survey data with qualitative insights to pinpoint strengths to build on, risks that could hold adoption back, and practical next steps delivered as a clear report with recommendations.
Co-Creating AI Duration: ~10-week phased program
A phased program where we partner with client teams to co-create AI solutions that work in their actual jobs, not just in theory. Starting with discovery and targeted interviews, teams tackle real business problems and build working AI applications with support from our team and technology partners. Quick wins come first, followed by bolder pilots, then scaling and embedding what works with governance, capability transfer, and playbooks so AI adoption becomes repeatable, internally owned, and tied to business results.
Future Back Thinking Duration: 2 hours to 1 day (modular)
A portfolio of "future-back thinking" modules that help strategic teams see around corners, stress-test assumptions, and translate signals of change into focused strategic decisions. Teams build techniques for developing strategic foresight and a culture of continuous adaptation.
Magic in ---- Experiences Duration: 5 days
An immersive week-long innovation experience that helps senior leaders break free from "business as usual" and explore what bold transformation looks like. Blending hands-on working sessions, AI-powered foresight, and outside-in speakers and company visits, leaders leave with the principles, techniques, and tools needed to build a culture of innovation.
Related Content
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Three decisions that changed everything.
Two years ago, we made three deliberate decisions about how BTS would move with Applied AI.
We would become our own Customer Zero.
While others were building strategies, defining governance, and waiting for clarity, we made a different call: we decided not to wait. Not because the stakes were low, but because they were high. And because in a space evolving this quickly, clarity wouldn’t come from planning. It would come from movement.
So instead of starting with a roadmap, we started with three principles:
- No top-down mandate. The people closest to the work figure it out.
- IT must evolve from gatekeeper to enabler - leading AI trials and fast experimentation.
- Don’t wait for certainty.
We set the organization in motion, and once we did, things started to move quickly.
What if we started this company today?
Waiting for certainty is itself a choice, and it’s costing companies more than they realize.
We started where we knew the work best: our simulations. No perfect plan, just teams moving, trying, and iterating.
Simulations are core to who we are at BTS. Companies that simulate don’t just make better decisions; they execute faster and build more engaged cultures.
The team asked a simple question:
"What if we were to start our company today?”
That question started the flywheel.
They asked IT for a few licenses and started building - vibe-coding, writing agents, and testing tools - moving at a pace that would make any VC-backed start-up smile.
The messy middle.
At first, the team was underwhelmed.
The early reports were blunt:
“Not good with math.”
“Poor graph capabilities.”
The team wasn't discouraged. They kept tinkering - jumping between tools, staying on top of new releases, experimenting constantly.
This was a small team, across 24 countries, building off each other’s ideas. Laughing at crazy creations. Breaking things. Iterating in a sandbox alongside real clientwork.
Each cycle produced something:
- A sharper scenario
- A faster build
- A more powerful simulation
The flywheel was turning, and it was generating something real.
When the diamond appeared.
Then something shifted.
The team moved into client trials across five countries. They figured out ISO compliance and built the architecture to handle the complexity, the “spaghetti.”
And what emerged wasn’t incremental:
- What used to take weeks started happening in days.
- Limited creativity started to feel like unlimited innovation.
- Clients became self-serving.
- Agentic simulations were built directly into client systems for real-time updates and preparation.
This was our first AI diamond - a high-impact outcome created by many cycles of experimentation compounding into real value.
It only appeared because we kept the flywheel turning, each cycle increasing the odds that something would break through.
95% adoption in eight weeks.
Then it was time to take the AI diamond global.
BTS is decentralized and highly entrepreneurial. We operate across 24 countries and 38 offices, where local teams have real autonomy.
And historically? That’s meant a low appetite for adopting something built somewhere else and pushed from the center.
So we expected resistance.
Instead, something surprising happened.
In the first eight weeks, we saw 95% adoption across our global footprint.
It felt completely different from our own digital initiatives, ERP implementations, top-down rollouts of the past.
This moved on its own. Why?
We realized it didn’t start with a framework or a model, it started with a feeling.
The feeling of being at the leading edge of one’s craft and profession.
- Joy
- Excitement
- Pride
As we watched this play out across teams it stopped feeling like isolated wins.
There was a pattern to it. A repeatable, organic, innovation motion.
And the flywheel didn’t stop with simulations.
It spread across finance, sales enablement, legal, operations, and client delivery. Some cycles led to small improvements, and others revealed new diamonds.
Not becausewe planned for them, but because we built the conditions for people to find them.
The question I'd ask any CEO right now: Is your flywheel turning, or are you still waiting for the perfect plan?
In part 2, I’ll share the key success factors behind the breakthrough, and what we’re now seeing across more than 120 global clients.
La maggior parte delle riunioni di vendita non fallisce.
Semplicemente non porta a una decisione.
Ed è lì che si perde valore.
I clienti di oggi sono più informati, più selettivi e hanno meno tempo.
Non hanno bisogno di altre presentazioni di prodotto.
Hanno bisogno di conversazioni che li aiutino a stabilire le priorità, decidere e andare avanti.
Eppure, il 58% delle riunioni di vendita non riesce a creare valore reale.
Non perché i venditori manchino di capacità, ma perché le conversazioni non sono progettate per far avanzare le decisioni.
“I clienti non agiscono su ogni esigenza che riconoscono.
Agiscono quando qualcosa diventa una priorità.”
In questo breve executive brief scoprirai:
- Perché la maggior parte delle conversazioni informa… ma non porta all’azione
- Cosa spinge davvero i clienti a stabilire priorità e muoversi
- Come creare urgenza senza compromettere la fiducia
- Il passaggio dal presentare soluzioni al facilitare decisioni
- Cosa distingue le conversazioni che si bloccano da quelle che accelerano il progresso
Se i tuoi team stanno affrontando trattative bloccate, decisioni ritardate o un pipeline lento, questo brief ti aiuterà a capire il perché e cosa fare in modo diverso.
Scarica l’executive brief e scopri come progettare conversazioni che portano davvero a decisioni.
A maioria das reuniões de vendas não fracassa.
Elas simplesmente não levam a uma decisão.
E é aí que o valor se perde.
Os clientes de hoje estão mais informados, mais seletivos e com menos tempo.
Eles não precisam de mais apresentações de produto.
Precisam de conversas que os ajudem a priorizar, decidir e avançar.
Ainda assim, 58% das reuniões de vendas não conseguem gerar valor real.
Não porque os vendedores não tenham capacidade, mas porque as conversas não são desenhadas para impulsionar decisões.
“Os clientes não agem sobre todas as necessidades que reconhecem.
Eles agem quando algo se torna prioridade.”
Neste breve material executivo, você vai descobrir:
- Por que a maioria das conversas informa… mas não gera ação
- O que realmente faz os clientes priorizarem e avançarem
- Como criar urgência sem prejudicar a confiança
- A mudança de apresentar soluções para viabilizar decisões
- O que diferencia conversas que estagnam daquelas que aceleram o progresso
Se suas equipes estão enfrentando negócios estagnados, decisões atrasadas ou um pipeline lento, este material vai ajudar você a entender o porquê — e o que fazer de diferente.
Baixe o material executivo e aprenda como desenhar conversas que realmente impulsionam decisões.
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El AI Act europeo redefine el uso de la inteligencia artificial en RRHH, clasificando como alto riesgo herramientas de selección, evaluación y promoción. Un nuevo escenario donde integrar la IA de forma ética y segura se convierte en prioridad estratégica.
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Quali saranno le figure tecnologiche più ricercate nel 2026? Secondo BTS, ingegneri AI e Machine Learning, esperti di cybersecurity e architetti cloud saranno tra i profili IT più richiesti nel mercato del lavoro.
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Un enfoque estructurado e innovador para evaluar el talento a partir de comportamientos observables y decisiones reales, fortaleciendo la alineación estratégica y el desempeño organizacional.
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