We think about people differently.

Case study

Creating a Coaching Culture...

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Client need

With 51% of employees reporting limited opportunities for growth, and 63% of leaders identifying as first-time managers, a global ride-hailing app identified the need to cultivate a coaching culture to drive growth.

“One of the most impactful and wellrounded trainings I’ve had in my life.”

“The content is absolutely stellar. I think about the concepts introduced EVERY DAY”

The solution…
  • The company partnered with BTS to create a customized two-day coaching program that was highly contextual to fit teams’ specific needs.
  • Following the two-day program, participants experienced one individual coaching session and three virtual small group coaching sessions, ensuring long-term behavior change and sustained learning.
  • The program has been implemented in eight cities, reaching almost every continent. Over five months, more than 1,070 coaching sessions were completed, with more than 2,000 one-to-one coaching or small group hours.
Results
  • 9.4 out of 10 the global average answering the question: “Would you recommend this program to a colleague?”

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