Case study

Driving a safety culture


Client need

Despite six years of improvement, an international oil and gas corporation recognized the need for a global culture transformation towards safety. After a few serious incidents that reduced the company’s Process Safety Events Rate (PSER), the organization set a goal to become the industry leader in terms of health, safety, and the environment.

“BTS has undoubtedly given a boost to our Safety Culture.”

– Global Health, Safety, Environmental (HSE) Manager

The solution…

Focused on driving behavioral change to improve the culture around safety, the company partnered with BTS to create a comprehensive leadership development program. This program would reach leaders at all levels, from top managers to field workers by:

  • Aligning leaders to the company’s current safety situation and generating the feeling that change is necessary to achieve a culture of safety
  • Understanding the mindset and behaviors that will help move the safety culture forward
  • Getting to know the tools that will help them put the safety behaviors into practice during their day-to-day
  • Increasing leaders’ field presence, improving the quality of safety walks and closing the gap between managers and field operators
  • 75% improvement in safety culture
  • 68% reduction in unsafe behaviors
  • 61% reduction of process safety incidents (fires, explosions…)
  • 83% improvement in communication and transparency on HSE matters
  • 140% more safety walks conducted

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