a dynamic business simulation
As part of their talent development strategy, an American dairy organization’s needed to equip its high-potential employees to reach the next level of leadership. Thus, the organization partnered with BTS to design and deliver a customized, interactive, and experiential learning solution: the Leader Lab.
By combining assessments, a business simulation, and role-plays, the Leader Lab develops the critical business and leadership skills required to execute an organization’s specific strategy. Pre- and post-program assessments helped the organization pinpoint critical knowledge gaps and benchmark progress; the simulation challenged teams to respond to realistic, high-pressure business dilemmas with limited resources. All of this increased participants’ understanding of their clients’ and prospects’ most critical profitability drivers, and allowed the high-potentials to observe fundamental leadership behaviors.
To develop its high-potential employees, 20 of the organization’s leaders went through a two-day, customized Leader Lab experience, which featured:
After the assessment center, BTS facilitators created a written report describing each individual’s strengths and areas of development related to the specific competencies needed to perform in their role. Furthermore, the experience concluded with the participants enjoying a one-hour debrief session alongside the assessors to better understand the report and obtain individual development insights.
The program was an overall success. Participants were pushed out of their comfort zones and challenged to understand the business from the leadership perspective. Following completion of the Leader Lab, the majority of participants met the organization’s “critical-quality” expectations, preparing them to advance to the next level of leadership.
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