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Welcome to BTS Australia & New Zealand

When people do the best work of their lives, they create better businesses and a better world.

Black and white photo of the Sydney Opera House with a blue wave overlay at the top.

BTS is the global leader in transforming strategy into action and results through people. With offices in Melbourne and Sydney, we bring over 20 years of experience in the Australian market working with leading companies.

People are the key to successfully executing any strategic initiative. Companies need their people to be aligned with the organisation’s vision of success, generating the right mindset for them to address necessary changes, develop skills, enable transformation and generate amazing business results.

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Latest Content

Blogposts
August 24, 2026
Selling changed. Did your kickoff?
Most sales kickoffs are roadmap readouts. Here is how to design one that changes what sellers do when they walk back into the field.
Blogposts
August 18, 2026
Everybody's planning an AI reset off-site. Four mistakes will sink most of them.
Planning an AI reset off-site? The agenda decides everything. Four common design mistakes, and how to build two days that change what your company is capable of.
Blogposts
August 14, 2026
Every candidate looks like a great hire now. AI made sure of it.
Polish is no longer a hiring signal. See how organizations use role-relevant simulations and predictive validity data to hire for high-stakes roles.

What makes us different

Context matters

Because leadership is contextual, you need to understand how to operate in your business.

It is all about moments and how you show up

Pivotal moments provide leaders with the daily life reminders to shift their mindset and demonstrate what is needed to achieve the strategy. And these are the practical opportunities for a leader that make a difference and change the culture.

Change mindset, change behaviour

By focusing on mindset shifts and practicing critical moments, leaders can more readily adapt to change and be more connected with their team needs.

Consume how and when you need

Combining personalisation and flexible consumption with strategic relevant and measurable impact.

Empowering Your Organization with Strategy Execution, Leadership, Talent and Succession Solutions

In today’s fast-paced business environment, organizations face numerous challenges in executing strategies, ensuring continuity, preparing for future needs, and cultivating a culture of excellence. At BTS, we understand these challenges and have developed comprehensive solutions that bridge strategy with leadership and talent capabilities to deliver impactful results.

Services

Leadership Development

Great leaders create inclusive communities, empower individuals and teams with higher levels of motivation, and lift organisational results.

Today’s leaders must adapt to the rapidly changing world while maintaining the compassion and humility needed to relate to teams on a human level. BTS has deep understanding and expertise in leadership coaching and development, leveraging diverse methods to equip leaders with the tools to succeed.

Services

Sales & Marketing Strategy

Integrating marketing and sales is transformational.

In today’s market, your sales, marketing, product, and service teams face accelerating buying cycles, fragmented markets, and demanding buyers. BTS has spent years conducting extensive research and working with the world’s best sales and marketing organisations to gain a deep understanding of the critical moments in a buyer’s journey. We understand the critical moments in your buyer’s journey and equip your client-facing teams with the skills and mindsets needed to accelerate results, close sales faster, and provide a higher level of service that will keep your clients coming back.

Services

Strategy Execution & Business Transformation

A great strategy is worthless if it isn’t well executed.

Going from strategy to execution can be challenging and risky in today’s constantly changing business environment. Leaders must inspire teams to shift their mindsets and behaviours, as well as initiatives and ways of working. We also know that change has changed. Traditional change management approaches can’t keep up with today’s business evolution. BTS can help your team understand, adapt, and thrive in new competitive landscapes and cultures, providing you with the alignment and mindset necessary to execute your strategies at scale.

Services

Talent Acquisition & Succession

Powerful real-world experiences immerse participants in key elements of the business and leadership challenges of the role.

We believe context matters. Our assessments are about leading your business, not any business, and mirror the dynamics of your business and culture. Our Assessments are built with real people in mind and create experiences optimised for engagement, scientific and practical, that create value at all levels of talent and through all stages of their career.

Services

Digital & Simulation Learning

We’re building the digital learning experience of tomorrow.

Our digitally-enabled programs accelerate learning, spark change, personalise virtual engagements, and improve business results for our clients and their people.

We focus on capabilities that extend workshops and learning journeys to reinforce knowledge and enable practice, expand the reach of learning programs allowing them to be self-paced, and cascade learning and change to the full organisation utilising leader-led modules delivered in the flow of work.

Services

BTS Spark

Leadership training, development and coaching for education industry.

School leaders change lives.

We all want children to succeed in our schools. School leaders play a critical role in setting the culture and empowering teachers to do their best work.

School leaders tell us they find the soft leadership skills hard – engaging their team, having difficult conversations, leading change and staying resilient. This is why principals, heads of department, teachers and education directors enrol in BTS Spark one-to-one coaching, group coaching and workshops, to develop their personal leadership.

Text block describing an international bank's transformation to a client-centric commercial model, highlighting 95% better client understanding, 91% faster closing, and 15% higher profits for participants.
Text describing improvements in a multinational fast food chain’s Australian leadership team: engagement score rose from 55 to 77 in 3 years, 77% retention of new managers in 12 months, and turnover decreased from 65% to 45% in 12 months.
Text box describing a multinational beverage company's culture change with results: 60% increased collaboration, 60% improved engagement, 47% less time wasted, and 93% more effective relationships.
Text describing a Customer First initiative involving over 2,500 bankers and 150 leaders, highlighting results such as consistent Customer First language, increased employee engagement, NPS increase, and market ranking.
Text describing an international mining company's leadership journey focusing on safety, productivity, employee engagement, effective feedback, and high accountability, with key outcomes: 74% drop in recordable incidents, 130% higher likelihood of stronger business results, and 39% more employee engagement.
Text describing a software company onboarding its leadership team to a cloud business via an executive development program with results: 97% clarity on values, 94% energy and purpose, 90% progress on business challenges.
Text describing a leadership initiative aimed at Business and Private Bank leaders to enhance customer focus, understanding of customer ecosystem, and improving employee engagement, NPS, and revenues.
Text summary of a global mining development program with 549 graduates, 5 summits, 110 webinars, and 2,496 coaching sessions showing increases in efficiency, change experiences, meeting and exceeding objectives, self-confidence shifts, and high coaching recommendations.
Text describing an international bank partnering to create a coaching solution, achieving 17.3% mindset gain, 11% confidence increase, and 9.04 simulation score.

Level up your team’s thinking to an enterprise value mindset

How to leverage strategy modelling and business simulations to break up silo thinking, embed new ways of working, and increase collaboration across boundaries to drive enterprise thinking.

Our Smart Learning Methodology

Bridge the gap between knowledge acquisition and effective application
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4line Learning logo with colorful curved lines in blue, green, red, yellow, and orange beneath the text.
Provide Flexible Learning Approaches That Extend Beyond the Classroom

Weaving 4 distinct ways of learning that serves the 70-20-10 development model, creating community and momentum to deliver maximum learning impact.

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Engage Learners to Drive Their Learning Journey​

Process that engages learners to effectively acquire, retain, and apply new mindsets, skillsets, and toolsets in their life and work.

Learning Laos logo with a stylized figure reaching for stars inside the number 6, and a color bar with yellow, orange, green, dark green, red, and maroon below.
Remove Application Barriers and Sustain Learning for Impactful Real-Life Actions and Outcomes

6 targeted application boosters focusing on developing action (application) in real-world scenarios for impact.

Clients we partner with
Client stories

Leadership coaching as a culture enabler

To build a sustainable approach to recent success, and to reach their goal of becoming the best performing, most trusted, and respected consumer packaged goods company locally, the organisation identified the need to develop a leadership coaching culture. BTS Coach developed a coaching effectiveness program, as a new way of leading both people and business performance.

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Client Stories

Multipliers: Elevating the leadership mindset

A leading provider of software for property and casualty insurers recognised a need to become more agile and tap into its full capabilities. To do so, the company needed an engaging way to virtually build excitement within the group, which was located remotely, while expanding its leadership skills, particularly for financial leaders.

Learn more
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Client Stories

Leading during uncertainty

Facing challenging times within a difficult market, a recent acquisition, and quality issues, a leading consumer goods business recognised the need to develop its leaders. The organisation wanted to equip its leaders with the skills to manage through and out of this period of uncertainty.

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Client stories

The Change-Ready™ leader

A high-tech global manufacturing company set a new strategy, revolutionised their go-to-market approach, and went through a re-organisation. Feeling uncertain and lacking confidence about their ability to lead the change in their BUs and functions, the organisation’s leaders needed to become change-ready while not always necessarily being able to be face-to-face with one another.

Learn more
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Client stories

The people side of Agile transformation

Facing a rapidly changing and highly competitive environment, a leading American financial services corporation knew that they needed to shift to become more agile and customer-centric to continue to succeed, shifting leadership behaviours from command and control to a more service-oriented “servant leadership” mindset.

Learn more
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Careers

Working in Australia

Working at BTS means working in an organisation that puts people first. We want to be the coolest consulting firm to work for, and that is reflected in a work environment where you have opportunities to grow from day one.

At BTS Australia you will work with diverse teams, in a meritocratic and fun environment where you will have a lot of exposure both internally and with our clients. You will work with reference organisations from different industries, which will allow you to accelerate your learning curve and never stop learning.
Are you up for it?

We at BTS, acknowledge the Traditional Custodians of the land on which we work, the Wurundjeri and Eora people. We pay our respects to Elders, past, present and emerging, and recognise all traditional custodians continued connection to land, waters and community.

Locations and Contact Info

Sydney
Sydney
10 Barrack St, Level 6
Sydney NSW 2000
+61 02 8243 0900connect-aus@bts.com
Melbourne
Melbourne
607 Bourke Street, Level 6
Melbourne VIC 3000
+61 3 7001 1811connect-aus@bts.com