BTS Insights
Empowering decision makers: Hands-on strategy training for tomorrow’s leaders
The future-ready executive
Why the next generation of C-level leaders needs a different kind of readiness.
Succession planning check-in: Is your mid-year talent review actually working?
Is your succession planning actually working? Test your mid-year talent review against three questions: framework, conversations, and progress.
Selling changed. Did your kickoff?
Most sales kickoffs are roadmap readouts. Here is how to design one that changes what sellers do when they walk back into the field.
Everybody's planning an AI reset off-site. Four mistakes will sink most of them.
Planning an AI reset off-site? The agenda decides everything. Four common design mistakes, and how to build two days that change what your company is capable of.
Every candidate looks like a great hire now. AI made sure of it.
Polish is no longer a hiring signal. See how organizations use role-relevant simulations and predictive validity data to hire for high-stakes roles.
Why leadership needs less jargon
Why do leaders rely on business jargon? The answer may surprise you. This article explores the hidden ways leadership language shapes how others understand, trust, and respond to leaders.
Built for a different world: Five talent shifts AI is forcing now
AI is changing work fast, but many organizations are still using talent practices built for a different era. Here are five emerging shifts every talent leader should have on their radar.
Eight weeks, 24 countries, one diamond: The pattern behind our applied AI breakthrough.
Part 2 in a series. BTS CEO Jessica Skon shares stories and lessons on what made the first Applied AI diamond spread, what it felt like inside the team that built it, and what we see as clients adopt this approach.
Why we didn't wait: A CEO's field notes from two years of applied AI
AI value is compounding, not linear. BTS CEO Jessica Skon shares how experimentation fuels flywheels, and how breakthrough “AI diamonds” emerge and scale.
Developing a future-ready senior leadership pipeline in global energy
BTS partnered with an oil and gas company after an $11.2B acquisition to build its senior leadership bench. 10 of 12 leaders advanced within 12 months.
Building enterprise thinking across the utilities leadership pipeline
A U.S. electric utility used BTS enterprise simulations to build strategy alignment and enterprise thinking across 300+ leaders, from senior executives to frontline supervisors.
Redesigning critical workflows in Health Insurance with Claude
How a large U.S. health insurance organization moved beyond individual productivity to advance 30 high-value workflows with Claude.
Insurance brokerage and risk management firm scales AI fluency and strategic reasoning with Claude
How one executive session for 140 leaders became a 54+ session firmwide rollout designed to reach thousands.
Wholesale bank strategy re-alignment for growth
See how BTS helped a global wholesale bank align 320+ leaders, break down silos, and execute a differentiated growth strategy across regions.
Building a future-ready leadership bench in global fintech
A global fintech company partnered with BTS to strengthen senior leadership effectiveness and cultural alignment during rapid growth.
Building enterprise leadership in medical affairs
Learn how BTS helped a global life sciences company strengthen enterprise leadership in critical medical affairs roles through simulations, leadership assessment, coaching, and cross-functional leader development.
Driving engagement and retention with scaled coaching
Discover how Wellstar Health System scaled leadership coaching to boost engagement, retention, and measurable business impact with Sounding Board, BTS’ scaled coaching solution.
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Reimagining frontline leadership at scale in global manufacturing
How a manufacturing leader scaled frontline leadership development to 1,600+ leaders, driving measurable quality improvements and business impact through behavior-based coaching programs.
The hardest parts of leadership in the age of AI
How do leaders move fast with AI without losing direction, alignment, or judgment? This episode tackles the real leadership challenges of the AI era.
The economics of attention in an AI world
Explore the forces quietly reshaping every attention driven business, the real threat facing Hollywood from AI, and the impact of infinite content creation.
AI - Del hype a la acción - los retos de ejecución
¿Cómo pasan las empresas del hype de la IA a la ejecución real? Michel Meléndez de BBVA y Carlos Schulz exploran el nuevo imperativo del liderazgo.
The science of great conversations
Harvard professor Alison Wood Brooks breaks down the science of great conversations, from asking better questions to listening out loud and building real connection.
Scaling the learning culture
Watch BTS explore how talent leaders can scale a learning culture that helps people adapt, build capability, and respond to constant market change.
Accelerating the talent system
Learn how talent leaders can accelerate talent systems, focus limited resources, and align talent decisions with critical enterprise outcomes.
Making bold investments in leadership
Discover how bold, targeted investments in leadership can help organizations navigate uncertainty, sustain growth, and protect business continuity.
Jessica Skon delivers acceptance speech as one of Consulting Magazine's 2022 Women Leaders in Consulting
Jessica Skon delivers an acceptance speech after being named one of Consulting Magazine's 2022 Women Leaders in Consulting.
2023 Leadership trends
Suzanne Bates, Managing Director, BTS Boston, shares the greatest challenges that companies will face during a recession and how they're able to get ahead of them.
Three impactful trends
How the recession may have an impact
Bringing talent together
Watch Suzanne Bates explain how companies can retain top talent and seize hiring opportunities during a recession by planning ahead.
Leadership signature
BTS explains why understanding your leadership signature is critical for leaders today.
The BTS recession playbook
Most of your current leaders have never led a business during a true downturn. So, are they ready for a recession?
BTS's Verity Named a Top AI Coaching Solution for 2026
BTS announced today that Verity, its AI conversation coaching platform, was named a Top AI Coaching Solution for 2026 by Selling Power magazine.
El Mundo| Actualidad Económica: Ranking 100 mejores empresas 2026
BTS se sitúa entre las 100 mejores empresas para trabajar en España, un reconocimiento a su cultura, su apuesta por el talento y el desarrollo profesional.
Expansión | Así resuelven Repsol, Bankinter, Axa o Mahou el dominio de la IA
Isaac Cantalejo, de Netmind a BTS Company, analiza en Expansión cómo transformar la cultura empresarial para acelerar una adopción eficaz de la IA.
CIO | Del piloto al impacto: cómo liderar la adopción real de la IA
Cómo pasar del piloto al impacto con una adopción real de la IA basada en liderazgo, nuevas capacidades y una cultura de simulación en la organización.
Tomorrow's Best Leaders May Not Be Today's Best Performers, Here's What Companies Should Look For In The AI Era
Organizations need a future-back approach to identifying potential, including simulations and key assessment methods, that goes beyond standard performance reviews.
How the Best Leaders Shape Conversations
The highest-performing teams steward conversation through three elements: goals, roles, and soul. Use this framework for greater clarity, stronger trust, and better decisions.
Preparing Leaders for the Moments That Matter
How moments-based simulations and AI role-play help leaders practice high-stakes conversations, build real behavior change, and give L&D predictive insight into performance.
Emprendedores | Liderar en el desorden: la competencia que nadie enseñó y decidirá el futuro de la empresa
Cinco capacidades para tomar mejores decisiones, conectar personas y tecnología y actuar con criterio en contextos de alta incertidumbre y cambio.
BTS and Clients Win 72 Brandon Hall Group Excellence Awards
BTS and its clients won 72 Brandon Hall Group Excellence Awards in 2026, the company's highest total in recent years.
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Pyramid, kite, or house
AI is removing the work that once built expertise. See how the kite and the house shape your talent pipeline, and why the choice shouldn't be left to default.
The 6 challenges of top executives
Two decades working with senior leaders across four continents reveal the six patterns now defining what it takes to lead at the top.
The EQ blind spot: What senior leaders get wrong about executive presence
BTS research on thousands of leaders reveals that while expertise builds credibility, emotional intelligence drives real executive presence and results.
Applied AI field guide 004: Toughest leadership moments, AI innovation
Applied AI field guide 004 from BTS: 11 crises AI leaders face, from job insecurity to runaway token costs, with the mindset to hold and the moves for each one.
Applied AI field guide 003: Ten leadership sparks to accelerate AI innovation
Applied AI field guide 003 from BTS: ten leadership actions to create the conditions for AI innovation to succeed, from coaching and simulation to budget and security.
Applied AI field guide 002: The gameplan, AI innovation
Applied AI field guide 002 from BTS: a gameplan for AI innovation built on flywheels and diamonds, turning scattered experiments into company-wide results.
Applied AI field guide 001: How to work with your AI consultant
Applied AI field guide 001 from BTS: when to hire an AI consultant, when to save your money, and how to tell the difference before you sign.
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How AI solves coaching's three critical gaps
AI can close coaching's three biggest gaps, self-report bias, no proof of change, and fading impact, by turning everyday work into continuous evidence.
The leadership shift: what two years of coaching data are telling us.
Two years of anonymized coaching data reveal the mindset patterns holding leaders back.
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Step confidently into Leadership: fondamenta per i leader.
Come gestire al meglio il ruolo di leader o interpretarlo per la prima volta.
Desayuno ejecutivo - Velocidad comercial: la fricción que nadie mide | MX
Descubre las 5 C que impulsan la velocidad comercial y detecta la fricción que frena a tu equipo en un desayuno exclusivo para líderes
Cultura de Segurança | o que funciona e o que não funciona nos processos de transformação cultural
Impulsione uma cultura de segurança que gere impacto real. Descubra o que funciona, como transformar comportamentos e incorporar a mudança ao dia a dia com ferramentas práticas e soluções baseadas em IA.
Cultura de Seguridad: qué funciona y qué no en los procesos de transformación cultural | MX
Descubre qué funciona en la transformación de la cultura de seguridad y cómo convertir el cambio en acciones cotidianas con BTS México.
MX SHOWROOM - Talent Insights: el talento en 3D (Data Driven Decisions)
Descubre cómo transformar la gestión del talento con un enfoque data-driven y multidimensional. Casos reales, IA y decisiones estratégicas para impulsar tu organización.
Coaching in a Tech-Enabled World
Join The Coaching Collective for a virtual panel for senior L&D and talent leaders.
Mesa de Diálogo Cruz Roja: Diversidad e inclusión ¿Avance real o reto pendiente?
Un espacio de reflexión y acción para impulsar entornos laborales más inclusivos, donde el talento esté por encima de cualquier etiqueta.
Aprovechando la ventaja de la IA: el momento de Recursos Humanos en un nuevo mundo audaz
Participá en este desayuno exclusivo para líderes de RRHH en Argentina: cómo convertir la IA en ventaja competitiva desde el talento, la cultura y los equipos.
BCN SHOWROOM - Talent Insights: el talento en 3D (Data Driven Decisions)
Descubre en Barcelona cómo usar datos de talento, assessment e IA para tomar decisiones más objetivas sobre selección, desarrollo y sucesión.